 Q Where is the Neater Feeder manufactured? A The Neater Feeder is proudly made in the USA. Q Is The Neater Feeder recyclable? A Yes. The Neater Feeder is made of recyclable polypropylene plastic. Q What Size do I need? A Consult your veterinarian to determine the proper amount to feed your pet or check the feeding guidelines on the packaging of your pet's food. The small Neater Feeder is perfect for all cat breeds and small dog breeds from 5 lbs. up to about 20-35 lbs. depending on the dogs height. The small Neater Feeder for cats has two shallow 4-inch bowls that are very comfortable for cats to eat from. The small Neater Feeder for dogs has two one-pint bowls. A one-pint bowl holds about 1 1/2 cups of dry dog food which is approximately the recommended daily amount of food for a 20-35 lb. dog. The large Neater Feeder has two 2-quart bowls. A 2-quart bowl holds up to 6 cups of dry dog food which is more than the recommended daily amount of food for even very large dog breeds. The large Neater FeederTM is best suited for dogs in the 35-100 lb. range. Q Do I need to purchase Leg Extensions?A If you're using the small feeder, taller dogs in the 15 to 35 lb. weight range may be more comfortable with a slightly higher elevation than the standard small Neater Feeder height of 3 inches. Therefore, you may wish to purchase the optional leg extensions that will raise the bowl height to 4 1/2 inches. If you are using the large feeder, taller dogs at the upper end of this weight range may be more comfortable with a slightly higher elevation than the standard large Neater Feeder height of 8 inches and therefore you may wish to purchase the optional leg extensions that will raise the bowl height to 11 inches. Q Can cats and small dogs comfortably reach the bowls?A The Neater Feeder was designed with your pet's comfort in mind. The front wall is contoured toward the bowls and the archway in the lower reservoir provides space for their paws so your pet can stand right up to the feeder. The small Neater Feeder has been tested with a variety of cat breeds and some of the smallest dog breeds such as the Maltese (3 - 7 lbs) and the Yorkshire Terrier (under 7 lbs.). All of these pets were able to eat and drink comfortably from The Neater Feeder. Q How do I clean my Neater Feeder? A One of the first things you'll notice about The Neater Feeder is that it was designed for easy cleaning. All of the surfaces are smooth and the corners are rounded. All of the parts and bowls are dishwasher-safe and can also be cleaned by hand. Always be sure to rinse your feeder well if cleaning by hand to maintain the safest, most sanitary environment for your pet. Q What if my pet isn't messy? A We've had many people tell us their pet isn't very messy, but they like the idea of The Neater Feeder because they, or other members of their household, create a mess either by accidentally bumping into the water bowl or even by just placing the bowl on the floor or in an elevated feeder. They also like the neat and organized appearance of The Neater Feeder. Q What's the best method for disposing of spilled food and spilled water? A The Neater Feeder makes disposing of spilled food and water fast and easy. Spilled water collects in the lower reservoir, so simply lift off the upper reservoir and place it on the floor. You can then dump the contents of the lower reservoir in the nearest sink. If there is more spilled food in the upper reservoir than is easy to pick up by hand, you can remove the bowls from the upper reservoir and then pour the spilled food from the upper reservoir either back into the food bowl or into the trash. Q How often should I check the lower reservoir? A The lower reservoir can hold more than a full bowl of water, so inspect and dispose of spills according to your individual experience. Depending on the pet and the owner, the amount of water in the reservoir will vary. You will likely find more water during the hot month's when your pet is drinking more. When you first use your Neater Feeder, check every day or so to get a sense of your pet's needs. Q What if my pet is afraid of new things? A A pet that is shy or fearful of new things may be apprehensive to approach any new feeder. In these situations, we suggest placing The Neater Feeder next to your pet's existing bowls or feeder for a couple of days so they can slowly get used to it. Place food and water in both The Neater Feeder and the old bowls. If your pet goes right to The Neater Feeder you can remove the old bowls. In the rare occasion they do not, use both until your pet is comfortable with The Neater Feeder. Of course, you can always try encouraging a reluctant pet with a treat. Most pets that have tried The Neater Feeder have been very comfortable with it. In fact, we've found that the Neater Feeder's protective walls provide feeding pets with a sense of security while they are eating. Q Where can I buy a Neater FeederTM?A The Neater Feeder will soon be available at many local pet stores. However, the easiest way to buy a Neater Feeder is to order online. Q How are the cat and small dog model different? A These two models are the same except for the bowls. The cat model comes with shallower bowls which are more comfortable for most cats and the small dog model comes with deeper, 2 cup capacity bowls. |
